In emergency situations, what should a security guard prioritize?

In emergency situations, the primary responsibility of a security guard is to ensure the safety and welfare of individuals involved. This means that, in any critical incident, the guard must first assess the situation and take immediate action to protect people from harm. This focus on safety includes providing assistance to those injured, calling for medical help if necessary, and managing the scene to prevent further escalation of the situation.

While gathering witness statements, documenting the incident, and reporting to a supervisor are important tasks, they are secondary to ensuring that everyone is safe. A security guard must act swiftly and decisively to mitigate any risks to individuals present and create a secure environment before addressing the procedural aspects of the incident. Prioritizing safety directly aligns with the primary role of security personnel in emergency scenarios.